How and where can I get DEKAs vitamins?
What are the DEKAs vitamins UPC codes?
What are the DEKAs shipping costs?
What volume discounts does DEKAsvitamins offer?
How much VAT and local duties does DEKAsvitamins.com charge?
Does DEKAs accept returns?
Are DEKAs vitamins covered by medical insurance?
Can I take DEKAs vitamins if I do not have Cystic Fibrosis, Cholestatic liver disease or have had Bariatric Surgery?
Can I use DEKAs without medical supervision?
Can I order DEKAs without prescription?
How and where can I buy DEKAs vitamins?
Please see below, per continent, the alphabetical list of countries currently serviced by this website. In the United States and Canada, please visit www.callionpharma.com.
DEKAs products are widely distributed. Physicians, pharmacies, private or public institutions, potential distributors and others: please email us at info@dekasvitamins.com for questions regarding distribution in a specific country.
Countries where dekasvitamins.com currently ships to:
| Europe | Greece | Serbia | Kyrgyzstan |
| Albania | Hungary | Slovakia | Lebanon |
| Andorra | Iceland | Slovenia | Malaysia |
| Armenia | Ireland | Spain | Oman |
| Austria | Italy | Sweden | Philippines |
| Azerbaijan | Kosovo | Switzerland | Qatar |
| Belgium | Latvia | United Kingdom (UK) | Saudi Arabia |
| Bosnia & Herzegovina | Liechtenstein | Singapore | |
| Bulgaria | Lithuania | Africa | South Korea |
| Croatia | Luxembourg | Algeria | Sri Lanka |
| Cyprus | Malta | Egypt | Taiwan |
| Czech Republic | Moldova | Thailand | |
| Denmark | Monaco | Asia | United Arab Emirates |
| Estonia | Montenegro | Bahrain | Uzbekistan |
| Finland | Netherlands | China | |
| France | North Macedonia | Indonesia | Oceania |
| Georgia | Poland | Jordan | Australia |
| Germany | Portugal | Kazakhstan | New Zealand |
| Gibraltar | San Marino | Kuwait |
What are the DEKAs vitamins UPC codes?
The Universal Product Code (UPC) is a 13 or 12 (without the 0) digit number used to assign a unique bar code to individual products for retail sale.
| DEKAs Plus Softgels | UPC: 0868176000114 |
| DEKAs Plus Chewable Tablets | UPC: 0868176000152 |
| DEKAs Plus Liquid | UPC: 0868176000107 |
| DEKAs Essential Capsules | UPC: 0868176000121 |
| DEKAs Bariatric orange & peach | UPC: 0868176000169 |
| DEKAs Essential liquid | UPC: 0868176000138 |
| DEKAs Aqua-E liquid | UPC: 0868176000176 |
DEKAs vitamins shipping costs
For shipping we use UPS, who offer flat shipping rates. The shipping rate does NOT vary with the number of products you order. Shipping rates are as follows:
| Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain and Sweden | € 10,50 |
| Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia and United Kingdom | € 12,50 |
| Switzerland, Andorra, San Marino and Liechtenstein | € 15 |
| Cyprus and Malta | € 20 |
| Albania, Bosnia & Herzegovina, Gibraltar, Iceland, Kosovo, Montenegro, N-Macedonia, Serbia, Ukraine, Moldova, Australia, Bahrain, Egypt, Jordan, Kuwait, New Zealand, Oman, Philippines, Qatar, Malaysia, Singapore, South Korea, Taiwan and United Arab Emirates | € 25 |
| Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Saudi Arabia and Uzbekistan | € 35 |
| Algeria, Lebanon and Morocco | € 45 |
The shipping costs are calculated in the shopping cart of the web shop. To calculate them correctly click the ‘CALCULATE SHIPPING’ or ‘CHANGE ADDRESS’ button in the cart. Then give your country as the destination and click ‘UPDATE’. The shop will then calculate the applicable shipping costs.
What volume discounts does DEKAsvitamins offer?
We apply discounts when ordering several packages at the same time. The discount is applied to the total amount of the cart (before VAT and shipping costs). As follows:
| Packs or bottles |
3 |
4 |
5 or more |
| DEKAs Bariatric |
|
2,5% |
5% |
| DEKAs Plus liquid, DEKAs Plus softgels, DEKAs Chewables, DEKAs Essential capsules(or combinations of these) |
5% |
10% |
|
| DEKAs Aqua-E liquid, DEKAs Essential Liquid(or combinations of these) |
20% |
22,5% |
25% |
How much VAT does DEKAsvitamins.com charge?
For deliveries inside the EU DEKAsvitamins adds the applicable rate of VAT to it’s price as follows:
| Austria |
10% |
Italy |
10% |
|
| Belgium |
6% |
Latvia |
12% |
|
| Bulgaria |
20% |
Lithuania |
5% |
|
| Croatia |
5% |
Luxembourg |
3% |
|
| Cyprus |
5% |
Malta |
0% |
|
| Czechia |
10% |
Netherlands |
9% |
|
| Denmark |
25% |
Poland |
5% |
|
| Estonia |
9% |
Portugal |
6% |
|
| Finland |
10% |
Romania |
9% |
|
| France |
5,5% |
Slovak Republic |
10% |
|
| Germany |
19% |
Slovenia |
10% |
|
| Greece |
6% |
Spain |
4% |
|
| Hungary |
5% |
Sweden |
0% |
|
| Ireland |
0% |
Institutions or companies with a valid VAT number can reclaim the VAT they have paid us on their local VAT returns.
UK buyers will pay 20% VAT plus a handling fee of € 6,60 to UPS upon importation. For orders from the United Kingdom a minimum order value of £ 135 / € 150 applies.
On orders from outside the EU no VAT is charged. For deliveries outside the EU VAT and import duties may be added to the delivery by our shipping partner UPS. UPS, or its representative, will contact the client. In our experience duties vary between 3% and 25%, but sometimes more, depending on the country. Often a fixed handling fee is charged on top of the import duties. This fixed handling fee makes ordering multiple bottles attractive, as this fixed cost can then be divided over the various bottles.
Does DEKAsvitamins.com accept returns?
Yes, under a few conditions:
- Returns should be received back within 14 calendar days of customer receipt.
- The product must be unopened (seal intact) and undamaged.
Customers are responsible for return shipping costs unless DEKAsvitamins.com made an error in your order or the product is defective. Contact us at info@dekasvitamins.com or by phone and we will authorize a return or a refund based on the situation.
Does medical insurance cover DEKAs vitamins?
Insurance may cover the cost of DEKAs vitamins. Please ask your physician or dietician. If DEKAs is not covered it may be helpful if your physician or other health professional submits a letter of medical necessity to your insurance company. This letter should explain the patient’s condition (that results in malabsorption) and the need for the delivery technology used in the DEKAs multivitamins to overcome micronutrient malabsorption. Please contact us at info@dekasvitamins.com for any further questions.
Can I use DEKAs for other conditions?
A medical professional may decide that DEKAs vitamins are indicated for other conditions than Cystic Fibrosis, Cholestatic Liver Disease or Bariatric Surgery. Please consult your physician as DEKAs vitamins should be taken under medical supervision.
Can I use DEKAs without medical supervision?
No. When you purchase DEKAs we ask you to declare that you will take DEKAs under medical supervision only.
Can I order DEKAs vitamins without a prescription?
Yes. From the Webshop you can order without prescription, but DEKAs should be taken under medical supervision, so you should inform your doctor and/or dietician.
